Frequently asked questions
How do the pricing structures of ShareFile (RightSignature) and Docusign compare?
Docusign's Business Pro plan is priced at $40 per user per month. ShareFile's Premium plan, which includes RightSignature, starts at $25 per user per month with a minimum of three users. Signeasy provides a Business Pro plan at $30 per user per month, offering a cost-effective alternative.
What level of customer support can users expect from ShareFile (RightSignature) and Docusign?
Docusign provides support through a knowledge base and support tickets, with additional support plans available for purchase. ShareFile offers a knowledge base, support tickets, and phone support, ensuring users have access to assistance when needed. Signeasy delivers responsive customer support, including email assistance and a comprehensive help center, focusing on timely and effective user assistance.