5 Best DocuSign alternatives in 2023

While DocuSign is a popular option for eSignature software, it’s far from the only one that allows users to prepare, sign, send, and manage agreements from the cloud. 

Businesses come in all shapes and sizes and have unique requirements and challenges for streamlining and digitizing their workflows. Depending on where you are in the digitization journey, the right eSignature solution for your business can look very different compared to another.  

To make this choice easier for you, we will compare the five best Docusign alternatives that businesses should know about in this blog. 

What does DocuSign offer

Before we dive into DocuSign alternatives, let’s begin with a quick overview of the brand. DocuSign positions itself as a suite of applications and integrations for automating and connecting the entire agreement process. 

It offers eSignature tools and provides services like automation of contract lifecycle management, streamlining document generation and negotiation, and AI-based contract analytics. 

DocuSign users hail from diverse fields, including professionals working in finance, HR, sales, and contracts.

The need for Docusign alternatives

According to IDC, the worldwide eSignature software market is expected to grow to $6.4 billion by 2025 at a compound annual growth rate (CAGR) of 22.6%.

Though Docusign has been popular over the last decade, many other players, such as Signeasy, have come into play with modern offerings, competitive pricing, and dedicated customer support over the last decade. 

Here are some reasons why you should check out DocuSign alternatives.

Flexible Pricing

While DocuSign does offer a bouquet of advanced features; not all businesses fully benefit from all those bells and whistles. Many SMBs and mid-size companies looking to scale their document transactions want an eSignature solution that fits their budget without scaling limits. 

Moreover, many of DocuSign’s product offerings are only available upon upgrading from the base plan. Some DocuSign alternatives provide the same features for free or at lower prices. Unexpected overages with DocuSign include expensive Add-ons and limitations to the number of envelopes that can be sent and supported.

Dedicated Support

Customer support is vital to businesses and professionals who opt for eSignature solutions, choosing the perfect plan, product guidance, troubleshooting or queries. This blog will look at a few DocuSign alternatives that offer dedicated, free and round-the-clock 24×7 customer support.

Improved Product Offerings 

There are currently eSignature solutions on the market that offer as much as or more than DocuSign for better prices. Some come with no paywall/limits on documents and templates, while others offer niche integrations or improved document tracking and analytics analysis. 

Here are the five best DocuSign alternatives:

1. Signeasy
2. Adobe Sign
3. HelloSign
4. PandaDoc
5. signNow

Before we begin, we have made a quick chart that compares the five Docusign alternatives on Total Cost of Ownership, Document Limits, Pricing, Support, Security, Availability and Reporting. 

1. Signeasy

Cost: $30 per user per month for Business Plan

Ease of use: As the name suggests, Signeasy promises “ease” to its customers. The product is easy to use and intuitive for customers, irrespective of their function or industry. Signeasy’s integrations are simple for admins to set up and enable their teams. 

Support options: 24/7 live free phone support, email support, product knowledge base. Signeasy’s customer support is one of the best in class— highly empathetic, responsive, and available 24*7.

Document Limits: Unlimited documents and templates.

Platform availability: Web, iOS, and Android.

Free trial: Yes, 14 days. 

The total cost of ownership: Compared to DocuSign and other alternatives available on the market right now, Signeasy has the lowest total cost of ownership with inclusive plans (the price of add-ons and integrations, customer support, document limits, and more) that bundle powerful features.

Why choose Signeasy?

Signeasy is ‘easier than DocuSign’ in every way that matters – Easier to use (Modern and intuitive workflows), easier to work with (world-class support), and easier to buy (no credit card shocks and no hidden charges). 

Key benefits that make Signeasy one of the top DocuSign alternatives:

• Ease of use
• Transparent and flexible pricing
• Best-in-class support for admins
• Powerful integrations with Salesforce, Microsoft and Google
• Easy-to-integrate APIs

2. Adobe Sign

Cost: $21 per user per month for Small Business Plan

Ease of use: Relatively easy to use.
Support options: Limited free support options with relatively long email response times. You will need to upgrade to Enterprise or higher plans and pay extra to get dedicated customer support.  

Document Limits: 200 transactions/ year.

Platform availability: Online, iOS & Android.

Free trial: Yes, 14 days.

Total cost of ownership: Almost at par with Docusign with support, custom branding, templates, add-ons, integrations and document limits being separately billed for.

While Adobe Sign offers high quality document creation and management experiences, it is incredibly costly. Plus, it imposes a transaction limit just like Docusign. Customer support and additional features like custom branding, templates and more are locked behind a paywall.

3.HelloSign

Cost: $25 per user per month for the Standard Plan

Ease of use: Simple and streamlined workflows

Support options: Available at extra cost 

Document limits: None

Platform availability: Online, iOS, Android

Free trial: Yes

Total cost of ownership: High 

HelloSign by Dropbox is a good alternative to DocuSign with streamlined workflows and seamless integrations. It also offers unlimited documents. It is also slightly less expensive than DocuSign, but there are other options like Signeasy that provide more for less. 

4.PandaDoc

Business Plan Cost: $49 per user/month 

Ease of use: Simple and easy to use

Support options: Phone support at an added cost but has a 24/7 live chat and email support

Document Limits: None

Platform availability: Online, iOS, Android.

Free trial: Yes, 14 days.

Total cost of ownership: Very High

Right off the bat, PandaDoc’s pricing is glaringly high, even higher than DocuSign’s. While it does offer a host of document management and eSignature solutions, the pricing is steep for SMBs. It is important to note that other add-ons and integrations are separately charged, increasing the total cost of ownership. While PandaDoc offers 24×7 live chat support, phone support and dedicated account managers are available at an added cost.

5.signNow

Cost: $30 per user per month for the Enterprise Plan

Ease of use: Relatively easy

Support options: Available for an extra cost

Document limits: None

Platform availability: Desktop, iOS, and Android.

Free trial: Yes

Total cost of ownership:  Moderate

signNow might look like the most economical option from all of the above, but it is not the case when you think long-term. When you consider the additional costs of integrations, add-ons and essential customer support, the total cost of ownership rises significantly. But it is a viable alternative to DocuSign. 

Integrations with popular business tools 

For teams to work seamlessly in their chosen work ecosystem, it is essential to pick out an eSignature solution that works natively with your favorite business apps. The below table compares a few popular integrations and how those tie in with the pricing model. 

Docusign alternatives that check the compliance box

A recent IBM report highlights that the average cost per breach has increased from US$ 3.86 Mn in 2020 to US$ 4.24 Mn in 2021. In today’s climate, it is crucial to choose an eSignature solution that focuses on adopting the best data security practices to ensure that customer data security remains intact. Here is how our Docusign alternatives compare:

Which one of these DocuSign alternatives is best for me

Ultimately, the eSignature solution that fits you best will boil down to the most intuitive product experience, flexible and transparent pricing model, and highly responsive customer support. 

SignEasy is a cloud-based e-signature solution that is a DocuSign alternative. It offers features such as simple pricing, a user-friendly interface, mobile compatibility, and integrations with other popular productivity tools. You can start with a 14-day trial to see how Signeasy can help your business streamline and accelerate document transactions.

You can learn more about our key features or explore our integrations.

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