PandaDoc is a popular eSignature tool in the U.S., but understanding PandaDoc pricing is essential to making an informed decision. With several pricing tiers, it's important to know which features are included and which might come at an extra cost.
In this blog, we’ll break down PandaDoc’s pricing plans and help you evaluate which one fits your business needs, ensuring you choose the right solution for your contract management workflow.
How we gathered our data We relied on a combination of trusted sources to ensure accuracy in this breakdown of PandaDoc pricing. We started by reviewing PandaDoc’s official website to get the most up-to-date details on their pricing plans and features. This gave us a clear understanding of what’s offered at each tier.
Next, we analyzed customer feedback from trusted platforms like G2, Gartner, and Trustpilot, where users shared their experiences with PandaDoc’s pricing and feature availability.
Finally, we spoke with businesses actively using PandaDoc to gain real-world insights into how their pricing affects everyday use. By combining these sources, we aimed to provide a balanced and comprehensive breakdown of PandaDoc’s pricing.
What does PandaDoc offer? PandaDoc offers a paperless contract management experience, primarily focussed on the sales team’s requirements. It helps teams create, manage, and eSign documents, proposals, and payments from a single platform. Here are some of its use cases.
Creating proposals PandaDoc is a proposal-creating software that allows you to create, send, and eSign proposals and send them to clients. It claims to increase your close rate by 18% compared to other standard online software.Â
Quotes PandaDoc can be used as a quoting software that can integrate with your product catalog and implement pricing strategies for a better quoting and pricing experience.Â
Creating business contracts PandaDoc allows easy contract management by allowing easy collaborations and management of eSignatures.Â
Form builder software With PandaDoc, custom form building is easy. You can configure workflows in real-time.Â
eSignatures Create eSignatures in minutes with PandaDoc. The tool allows you to collect eSignatures from anywhere and on any device, with convenience and security.Â
Workflow automation PandaDoc claims that you can complete 87% more documents in half the time with their platform.Â
PandaDoc pricing PandaDoc has different pricing plans, so users can choose the most suitable plan depending on their usage requirements.Â
Comparative pricing for the 3 PandaDoc plans
Starter plan Best suits: The starter plan is best for those who want to create forms and agreements and get going quickly.Â
Cost: 19 USD per user per month, billed annually); 35 USD per user per month, billed monthly
The features included in this plan are:
Unlimited document uploads and eSignatures Rich media drag-and-drop document editor Real‑time tracking and notifications 24/7 email and chat support Business plan Best for: This plan is best suited for teams who primarily want to create sales proposals and integrated agreement workflows.
Cost: 49 USD per user per month, billed annually); $65 USD per user per month, billed monthly
The features included in this plan:
This plan offers whatever features are included in the Starter plan, plus the following added features.
Custom quotes and sales agreements CRM integrations with top ten CRMs like HubSpot, Salesforce, etc. Custom branding and content library to duplicate content from the marketing and legal team and speed up the document creation process Deal rooms are collaborative digital spaces to organize and negotiate deals. Approval workflows can replicate existing business workflows, processes, etc, and route documents for review and approval. Web forms can collect information using self-service forms. Bulk send feature with the annual plan to create documents and send them in bulk Enterprise plan Best for: This plan is best suited for end-to-end document workflows and advanced automation.Â
Cost: Available both in per-document and per-seat pricing.Â
Features that are included in this price plan are:
CPQ to generate quick and accurate sales quotes Workflow automation to boost team productivity Smart content to set rules to automatically tailor content Single sign‑on (SSO) from all your existing identity providers Team workspaces for better collaborations eSign for all notarizations You can also opt for a document-based pricing package with unlimited seats so you can pay only for the documents you create. This works great if you don't need to use the tool frequently. The document-based pricing details are not listed on PandaDoc’s website, but you may contact their sales team for the details.Â
A noteworthy feature is the “unlimited seats” option, which means you can purchase as many seats as needed, not that unlimited seats come with the plan for free. This can significantly affect costs depending on the size of your team.
When evaluating PandaDoc’s pricing, the choice between monthly and annual billing makes a significant impact on cost. Opting for annual billing can save you up to 46% compared to paying on a monthly basis. For example, the Starter plan costs $19 USD per user per month when billed annually, but increases to $35 USD if billed monthly. Similarly, the Business plan is priced at $49 USD per user per month annually but jumps to $65 USD with monthly billing.
This pricing difference means that businesses opting for annual billing can lock in a lower rate and better manage long-term expenses. If your company is planning to use PandaDoc for the long term, choosing the annual plan can provide substantial savings. On the other hand, if you're uncertain about committing or anticipate short-term usage, the monthly plan offers more flexibility, though at a higher per-month cost.
PandaDoc free trial When evaluating PandaDoc, it's important to note that the free trial is only available for the Starter plan . This plan provides the core features, including unlimited eSignatures, document creation, and real-time tracking, giving you a basic understanding of the platform's capabilities.
If you're considering the Business or Enterprise plans, there is no free trial available. Instead, you'll need to request a demo for the Business plan or contact sales for the Enterprise plan to explore the more advanced features like CRM integrations, approval workflows, and API access.
PandaDoc features PandaDoc offers a range of features tailored to different business needs, from basic eSignatures to advanced document automation and security. Here's a breakdown of what each plan provides to help you choose the right fit for your team.
What you get in all PandaDoc plans No matter which plan you choose, PandaDoc ensures that the basics are covered. Across all plans, you’ll get:
Unlimited legally-binding eSignatures for peace of mind. Unlimited document uploads to keep things simple. A document editor that lets you create and tweak documents on the fly. Real-time notifications so you always know what’s happening with your documents. 24/7 support via email, chat, and a knowledge base, making sure help is always there when you need it. eSignature features by plan If eSignatures are the main thing you’re looking for, here’s how the plans break down:
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Starter Plan : Great for basic eSignature needs. It offers unlimited eSignatures, signing orders, and even in-person signing for those moments when you need a personal touch.Business Plan : This is where things get interesting. Along with everything in the Starter plan, you also get bulk sending for those high-volume scenarios, plus optional email whitelabeling.Enterprise Plan : Perfect for larger teams or complex workflows. You’ll have access to all eSignature features from the Business plan, plus customizable signing workflows, advanced automations, and API access to integrate eSignatures into your systems.Advanced document management If your needs go beyond just signing, PandaDoc’s plans offer various levels of document management:
Starter Plan : Offers basic document management, letting you reuse up to 5 templates and even embed videos directly into your documents.Business Plan : Need more control? You’ll get custom branding, a content library, and optional smart content to create dynamic, professional documents.Enterprise Plan : For those who need full control, the Enterprise plan offers unlimited templates, advanced workflows, and customized document structures tailored to your needs.If you’re managing large volumes of documents, basic features like templates and embedded videos are useful, but they can be limiting. For businesses that need custom branding, content locking, or a content library, you’ll have to upgrade to the Business plan, where some of these features might still come with an optional add-on cost.
For those wanting full control and customization, the Enterprise plan is where you’ll find features like unlimited templates, advanced workflows, and tailored document management—features that come at a premium.
Organizing and storing documents Keeping your documents organized is crucial. Here's how the plans help:
Starter Plan : You get unlimited storage, plus folders and tags to keep things organized. There’s also a basic search function to help you find what you need.Business Plan : Everything in Starter, but with extras like auto-expirations (optional) and more advanced search and organization features.Enterprise Plan : Full-scale document storage, with audit trails, advanced reporting, and even customizable folder structures to make document management a breeze.While unlimited storage is available across all plans, features like auto-expirations, which are important for ensuring contracts don’t remain open indefinitely, are optional in the Business plan.
Additionally, if you’re looking for workflow automation, the Starter plan doesn’t offer any. The Business plan includes internal automations, but advanced capabilities, especially those involving API access to create seamless integrations with other tools, are part of the Enterprise plan — again, potentially leading to higher costs.
Security and compliance Security is a big deal when it comes to handling contracts and sensitive documents. Here’s what PandaDoc offers:
Starter Plan: You’re covered with two-factor authentication, SOC 2 Type II compliance, and eSignature certificates. Business Plan: Step it up with recipient verification, HIPAA compliance, and data residency options (for U.S./EU) when you go with the annual plan. Enterprise Plan: If you need the highest level of security, Enterprise has you covered with single sign-on (SSO), team workspaces, and custom user roles to control access. PandaDoc covers basic security needs like two-factor authentication and SOC 2 Type II compliance across all plans. However, if your business operates in industries requiring strict compliance standards, you’ll need to look at features like HIPAA compliance or Qualified Electronic Signatures (QES). These are only available in the annual Business or Enterprise plans and may come at an additional cost.
Recipient verification, for example, is essential if you need to ensure the identity of signees, but it’s another feature available only on the annual plans, forcing you into a long-term commitment.
Automation and integrations For businesses that want to work smarter, not harder, PandaDoc has different automation and integration options:
Starter Plan: While it doesn’t include automation, you do get basic productivity integrations like Google Drive. Business Plan: Here’s where you can automate internal workflows and integrate with CRMs like Salesforce and HubSpot. Third-party tools like Zapier and webhooks are also optional. Enterprise Plan: If you need it all, the Enterprise plan offers full automation and API access to create custom workflows and integrate seamlessly with your business tools. While basic productivity integrations are included in the Starter plan (like Google Drive), if your business relies on CRMs like Salesforce or other tools through Zapier, you’ll need to pay extra for those integrations in the Business or Enterprise plans. Salesforce integration, for example, is optional and will cost more to access, despite being essential for many sales teams.
PandaDoc pricing conditions Some features come at an extra cost or are only available if you go with the annual plan:
Add-ons : Features like bulk sending, automations, and reporting can be added to the Business and Enterprise plans.Annual Plan Exclusives : Important compliance features like HIPAA compliance, Qualified Electronic Signatures (QES), and recipient verification are only available to annual subscribers in the Business and Enterprise plans.PandaDoc’s API pricing is primarily available through the Enterprise plan and is tailored based on your business’s specific needs, such as the number of API calls and the features required. While the Business plan offers API access as an optional add-on, full API capabilities, including deeper integration and workflow automation, are available in the Enterprise plan. To get a precise quote, businesses typically need to contact PandaDoc’s sales team, as API pricing depends on the volume of usage and the level of customization required.User reviews on PandaDoc pricing User reviews frequently highlight both the strengths and challenges of PandaDoc’s pricing structure.Â
On the positive side, users appreciate the ease of use and the flexibility of PandaDoc, especially for handling contracts and documents. However, pricing is a recurring concern for many reviewers.
Some users note that while the platform offers great functionality, PandaDoc’s pricing can be high, particularly for businesses with extensive document needs. This is especially true when advanced features or additional integrations are required, as these often come with additional costs.Â
G2 user reviews PandaDoc Pricing
As one reviewer mentioned, the platform is cloud-based, meaning constant internet access is needed, and integrations with other apps can be difficult without upgrading to more expensive plans.
PandaDoc pricing review on Gartner PeerInsights
Overall, while users recognize the value of PandaDoc’s features, many feel that the pricing, especially when considering advanced capabilities, could be more competitive, particularly for mid-market companies and growing businesses.
PandaDoc support PandaDoc provides a range of support options depending on the plan you choose. Regardless of the plan, all users have access to essential support features like the Help Center Knowledge Base, which is available 24/7, and web ticket and email support to assist with any technical issues or questions.
Starter Plan : Includes basic support features such as 24/7 email support and access to the knowledge base. You also get chat support to resolve your queries in real-time.Business Plan : In addition to everything in the Starter plan, the Business plan offers premium support as an optional add-on, giving businesses faster response times and priority handling. There’s also the possibility of working with a dedicated Customer Success Manager, depending on your business needs and agreement.Enterprise Plan : The Enterprise plan offers the most comprehensive support, including priority access to a dedicated Customer Success Manager, premium support as an optional feature, and top-tier assistance for troubleshooting and scaling your use of PandaDoc.For businesses needing more hands-on help, the premium support and dedicated Customer Success Manager options provide an extra layer of support to ensure that everything runs smoothly. However, note that these features often come with conditions and may require additional costs, especially in the Business and Enterprise plans.
PandaDoc’s customer support receives mixed reviews from users. On one hand, many customers appreciate the responsiveness and helpfulness of the support team. For example, one reviewer expressed satisfaction, noting that PandaDoc’s customer service team is responsive and helpful when troubleshooting issues, making the product easier to use on a daily basis.
User review on PandaDoc support However, other users highlight challenges with the support system, particularly if they are not subscribed to the premium support option. Without paying for premium support, users have mentioned experiencing delays in resolving technical issues, with one reviewer stating it often takes days of back-and-forth communication to address a tech issue. This has been frustrating for companies that require quick turnaround, as same-day resolutions aren’t always possible unless you have premium support.
User review on PandaDoc Support Is PandaDoc the right fit for your business? While PandaDoc offers a range of features for businesses needing eSignatures and document management, it may not be the best fit for everyone. For small businesses, the Starter plan provides basic tools, but it lacks customization options, and many essential features require upgrades. Growing businesses using the Business plan often face extra costs for features like integrations, bulk sending, and premium support, making it less cost-effective.
For large enterprises, the Enterprise plan provides advanced features, but these come with custom pricing and often require long-term commitments. Additionally, many users have highlighted that PandaDoc's pricing can increase significantly as needs grow, particularly for advanced features like automation, security, and API access.
For example, PandaDoc may work well if you’re in the sales team. But it doesn't offer any advanced features like conditional logic or external contract negotiation. Additionally, the user must resend the document if the contract is updated. Recipients don't receive updates automatically.Â
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The tool has other drawbacks too. For example, not all its features are intuitive, and the user interface is not as intuitive as its users want it to be. Navigating between the document templates is not easy as well.Â
Source: https://www.g2.com/products/PandaDoc/reviews If you're looking for a more affordable and streamlined solution without the high add-on costs, Signeasy offers an easier-to-use, more transparent pricing model that still covers key features like integrations, security, and automation without the complexity of hidden fees.
PandaDoc vs Signeasy: Which is the better fit? When comparing PandaDoc and Signeasy, it’s important to consider the specific needs of your business. Both platforms offer eSignature and document management solutions, but there are key differences in pricing, features, and ease of use.
1. Ease of Use: Signeasy is known for its intuitive and user-friendly interface, making it an excellent choice for businesses looking for a quick and easy setup without a steep learning curve. PandaDoc offers more complex features, which can be useful for businesses with advanced needs, but it may require more time to learn and integrate, especially for new users. 2. Pricing: Signeasy provides a transparent, straightforward pricing model with fewer add-on costs. Most essential features are included in the core plans, making it more budget-friendly for small to medium businesses. PandaDoc, while flexible, has higher costs for advanced features, with frequent add-ons for integrations, premium support, and API access. These extras can make it less cost-effective as your business grows. Check Signeasy Pricing here
3. Features: PandaDoc is ideal for businesses that need robust document management, advanced workflows, and integrations with CRMs like Salesforce or HubSpot. However, these advanced features come at a higher cost and often require the Business or Enterprise plan. Signeasy, while simpler, still covers the key features most businesses need, like eSignatures, document storage, reminders, and integrations. It’s ideal for companies that want a powerful but less complex solution without extra fees for essential functionalities. 4. Security and Compliance: Both platforms offer security features like SOC 2 Type II compliance and two-factor authentication, but PandaDoc offers additional advanced security options like recipient verification and qualified electronic signatures, though these are often available only in higher-priced plans. Signeasy provides strong security and compliance features, making it suitable for businesses with standard security needs, without requiring an upgrade for these protections. 5. Support: Signeasy offers accessible support with all plans, ensuring users can quickly get help when needed. PandaDoc offers premium support as an add-on, which could delay issue resolution unless you upgrade to a higher plan or pay extra for faster service. Learn more about Signeasy vs PandaDoc here.
Choose the best for your business When evaluating PandaDoc alternatives, it's essential to evaluate each tool that best fits your requirements. You must also consider the cost, depending on your budget, and the workflow.
For example, if you need to rely heavily on a particular tool, like HubSpot, you must choose one that easily integrates with it. Other factors that you must consider are security and compliance. Check if the solution offers vital security factors like multi-factor authentication and adheres to all the compliance regulations.Â
Finally, check for the scalability factor. You want to invest in a tool that will help you ramp up with more customized document templates and workflows as your business grows.
Switch to Signeasy If you’re looking for a comprehensive contract management solution rather than just an eSignature signing tool, Signeasy is the best PandaDoc alternative .Â
Signeasy is more than just an eSignature solution; it offers a complete suite of contract management features, making it a strong competitor to PandaDoc.
For businesses aiming to optimize their contract workflows, Signeasy facilitates every step, from drafting to signing and storing contracts.
Companies can create standardized contracts with customizable templates, minimizing errors and saving valuable time. Signeasy’s workflow automation enables users to establish signing sequences, set reminders, and send notifications, ensuring contracts progress efficiently through approvals.
A standout feature of Signeasy is its seamless integration with widely used tools like Google Workspace, Microsoft Teams, and HubSpot. This allows for contract management directly within your favorite platforms.
Additionally, Signeasy provides centralized document storage and tracking capabilities, enabling real-time monitoring of contract statuses and helping you keep track of deadlines and expirations.
In terms of security, Signeasy complies with global eSignature regulations and protects sensitive data with features such as audit trails and encryption.
With its user-friendliness, comprehensive contract management tools, and affordability, Signeasy is an excellent choice for businesses looking for a streamlined contract management solution.
Ready to enhance your contract management? Reach out to us and discover how Signeasy can simplify your workflows.
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