CASE STUDY

GMR Cargo realizes its ‘paperless’ vision with Signeasy

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GMR Cargo realizes its ‘paperless’ vision with Signeasy

Summary

Our story dates back to that fine day Saurabh Kumar, CEO of GMR Cargo, took the radical decision to eliminate cumbersome paper-based processes that hampered efficiency and productivity across different functions. From that point on, there was no turning back. When the CEO’s office realized the number of resources wasted in signing, reviewing, and finalizing paper-based documents, it became the catalyst for a highly rapid digitization process. Signeasy was the perfect fit for GMR cargo to enter the world of eSignatures and digital document workflows swiftly and securely. 

Company

GMR Group is one of the fastest-growing infrastructure enterprises in the world, with experience spanning three decades. Using the Public Private Partnership model, the GMR Group has leveraged its core strengths to implement multiple iconic infrastructure projects across India successfully. GMR Hyderabad Air Cargo (GHAC) is a 100% subsidiary of GMR Hyderabad International Airport Limited (GHIAL) and offers a range of cargo handling services, including both physical handlings and documentation services.

Challenges

GMR’s Cargo division wanted to digitize document workflows and bring paper trails to an end, once and for all. Before Signeasy, the CEO had to go through the cumbersome paper-pen loop of approving/signing important documents, many of which needed his immediate attention. This process was time-consuming and led to bottlenecks and slow decision-making. The old-fashioned physical workflow of executives bringing tons of documents and collecting signatures in person was too tedious and high on manual effort. 

Solution

Enter Signeasy — The GMR Cargo team was able to adopt Signeasy’s intuitive eSignature solution quickly and kickstart their vision of digitizing document workflows. From the CEO’s office to departments like IT, Operations, and Security, Signeasy helped the teams eliminate wet-ink signatures and drastically reduce document turnaround times. Signeasy is used to sign critical documents and approvals directly from the CEO’s office, which has led to faster decision-making and a more secure signing process. It has helped various departments within GMR Cargo digitize signature workflows for documents like NDAs, vendor invoices, agreements, PO (purchase order), PR (purchase requisition), and more.

In their own words, the GMR highlighted three reasons they chose Signeasy: ease of use, ease of doing business, and reliable customer support. Signeasy makes it easy for the GMR Cargo staff to sign and send documents even when they are outside the office and beyond work timings. From CEO to executives, everyone at GMR can access Signeasy anywhere and from any device to sign critical agreements within minutes. Before Signeasy, a typical workflow took almost a week for multiple stakeholders to sign and close a document. However, after Signeasy, it has come down to around one day. The intuitive workflows and reminder notifications sent to stakeholders have significantly reduced the signature wait times.

“With Signeasy, we have successfully stopped the ‘movement of paper’. I had a vision that there should not be a single invoice or document signed by pen and paper in our office. It has helped us realize that vision successfully. We look forward to scaling our document digitization efforts further with Signeasy.” Saurabh Kumar, CEO at GMR Cargo

The Pain Point

Needed an eSignature solution that can help them go paperless, and improve departmental workflows.

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