If you’ve been trying to understand eSign Genie’s pricing, you’re not alone. What may seem like a simple, affordable plan at first can quickly turn into a maze of hidden fees, required add-ons, and separate integration costs. For many businesses, that lack of clarity leads them to search for simpler, more cost-effective alternatives.
Launched initially as a standalone eSignature solution, eSign Genie was acquired by Foxit, a well-known document software company. Since then, it’s been rebranded as Foxit eSign, combining Foxit’s document expertise with eSign Genie’s signature workflows.
In this article, we’ll explore the key features that still make eSign Genie a popular choice, how its pricing structure works today, and how it compares to more transparent, user-friendly competitors so you can make the best decision for your document workflow and budget.
How we sourced our data
We looked for user reviews across trusted platforms like G2, Capterra, and Gartner to get a clear picture of eSign Genie’s pricing and performance. We also researched the Foxit eSign official website to gather accurate and up-to-date information on its features, pricing plans, and customer support options.
We also discussed with Signeasy’s product team, who regularly interact with customers to understand how accurately eSign Genie’s features meet customer needs.
What does eSign Genie offer?
eSign Genie, now known as Foxit eSign, is a comprehensive electronic signature solution. It simplifies the eSigning process by allowing you to upload documents in varying formats, create reusable templates, add recipients, and send documents to verified signatories for signatures in just a few clicks.
eSign Genie’s user-friendly interface is highly adaptable and supports various signature methods, including click-to-sign, typed signatures, and hand-drawn signatures. Using eSign Genie for contract signing saves time with multi-factor authentication (MFA), bulk sending and signing, and on-demand notary services.
The built-in payment collection integration with Foxit Pay lets you attach secure payment requests directly to agreements. It also integrates with Foxit PDF Editor to help you edit, annotate, and sign documents without disrupting workflows.
The platform speeds up the document signing process while ensuring top-notch security and compliance. It supports 256-bit encryption, audit trails, certified completion, visibility controls, and email authentication to keep your contracts secure and tamper-proof. eSign Genie also complies with UETA and ESIGN regulations so that your electronic signatures are legally binding.
Check out the legality of electronic signatures in your country here.
Key features of eSign Genie
- Intuitive interface: The platform’s user-friendly design makes it easy to send and manage documents for signing.
- Advanced security: Robust encryption and compliance with SOC 2 Type 2 standards.
- Customizable templates: Create reusable PDF templates to streamline recurring document workflows.
- API integration: Allows seamless incorporation into existing applications and workflows.
- Custom branding: Documents can be customized to reflect the brand’s identity.
- Bulk sending: Sends documents to multiple signatories simultaneously.
eSign Genie pricing: What's included and what's not
Choosing an eSignature platform isn't just about checking boxes—it’s about finding one that fits your team’s size, budget, and growth plans. While eSign Genie (now Foxit eSign) positions itself as affordable, users often discover that many essential features come at an additional cost. Here's a breakdown of the current pricing tiers and what they really include.
eSign Essentials
Cost: $120 per year
This entry-level plan offers:
- Up to 250 envelopes per year
- Basic integrations with Google Workspace, Foxit PDF Editor, and Foxit Pay
- Support for 16 languages and mobile app access
- Optional on-demand notarization
What’s missing:
No access to bulk sending, advanced authentication, API, or unlimited templates — features many fast-moving teams consider essential. As a result, you may hit limitations quickly as your business scales.
eSign Business
Cost: $300 per year
Includes:
- Bulk send, advanced form fields, and custom branding
- Signable web forms
- Integrations with Microsoft 365, WordPress Forms, Zapier
- Optional API access (at extra cost)
- HIPAA compliance and enterprise-grade security
What’s missing or extra:
Integration with Salesforce costs an additional $15/month per user. API access and certain team features also come as add-ons, which can drive up your total cost.
What do users say about eSign Genie pricing?
Many users find eSign Genie to be affordable compared to larger platforms. But some point out that the pricing model can be misleading. Basic collaboration features and tools for managing signing workflows across a team often require separate purchases.
Others say that the value for money decreases once you're forced to stack up multiple add-ons just to meet standard business needs.
Individual users and small businesses also note that there’s no true free version to test-drive the product, making it harder to evaluate before committing.
eSign Genie may seem budget-friendly, but the entry-level plan lacks key tools for serious team workflows. And the Business plan, while more capable, can quickly get expensive once you start paying extra for APIs, Salesforce, or multi-user features.
If you're looking for a tool that grows with your team without hidden costs, it may be worth exploring alternatives with more transparent pricing and built-in scalability.
eSign Genie support
eSign Genie offers live and ticket-based customer service options to help you with any queries or concerns 24/7. However, user feedback on eSign Genie’s customer service is mixed. Some users praise their quick and efficient customer support, while others are dissatisfied.
Another common complaint: the absence of a robust knowledge base or help center. Unlike other platforms that offer searchable articles, how-to guides, or onboarding tutorials, eSign Genie’s self-serve resources are limited, making users more dependent on live support for even simple questions.
While eSign Genie offers round-the-clock support, its effectiveness can vary. For businesses that value fast, reliable help or prefer self-serve learning options, this may be something to factor in. If you're looking for more structured onboarding, proactive guidance, or a deeper knowledge library, it may be worth comparing support models across platforms before making a decision.
eSign Genie vs. Signeasy: Which one works better for your team?
Both eSign Genie and Signeasy offer digital signature capabilities and strong security features, but they serve different types of businesses.
eSign Genie is recognized for its comprehensive features, integration capabilities, and enterprise-grade security measures. It is an affordable option compared to other eSigning platforms built for large businesses.
Signeasy, on the other hand, combines secure eSigning with intuitive contract management features, making it ideal for growing teams that want a fast, reliable solution without the friction. It includes essentials like:
- Unlimited document signing (with fixed-cost pricing)
- Built-in connectors to Google Workspace, Microsoft 365, HubSpot, and Formstack—at no extra charge
- AI-powered reminders and audit trails to automate follow-ups and track activity
- Compliance with SOC 2, HIPAA, GDPR, and ESIGN/UETA standards
Signeasy offers a straightforward setup process with an intuitive interface. It seamlessly integrates into existing workflows, making contract management easier for first-time users.
Signeasy is praised by users for its affordable and fixed-cost plans that allow unlimited document signing. It is ideal for businesses with high-volume signing needs. Comparing the platforms shows minimal differences in their eSign functionality and user satisfaction.
Signeasy’s document signing and mobile signature capabilities are rated higher, making it a top choice for signers on the go. While eSign Genie’s document creation, bulk signing, and reporting features are rated slightly better than those of Signeasy.
Signeasy offers efficient contract management through comprehensive features like template creation, collaboration, notifications, reporting, and database management. However, eSign Genie does not offer enough information about these features, making it a less robust contract management solution compared to Signeasy.
Unlike eSign Genie, Signeasy’s Business and Business Pro plans include connectors for Google Workspace, Microsoft 365, HubSpot, and Formstack at no extra monthly charges.
All Signeasy plans include SOC 2, HIPAA, GDPR, and ESIGN/UETA compliance, plus optional SSO and two-factor authentication are available in higher tiers. Its built-in AI features and automated reminders reduce manual follow-ups and speed up document signing rates.
Signeasy is an ideal choice for teams that need a quick setup, predictable costs, and robust customer support.
Here is a comprehensive comparison table of eSign Genie Vs. Signeasy
Want a detailed side-by-side breakdown?
Check out our full eSign Genie vs. Signeasy comparison →
Is eSign Genie the right fit for your business?
eSign Genie is a feature-rich eSignature solution designed for businesses that require secure, legally binding digital signatures. It is particularly well-suited for mid-sized businesses, enterprises, and industries dealing with extensive documentation. However, if you need an end-to-end contract management solution, eSign Genie might fall short.
Users find eSign Genie a better alternative to other industrial eSign solutions as it complies with legal standards for electronic signatures and offers on-demand notarizations. However, some users feel there is a learning curve when you switch from another platform, as the interface is not intuitive. Few others would prefer a free plan to test the features as the paid versions are expensive, and some features are available at an additional cost.
eSign Genie offers tight integration with the Foxit suite, including tools like Foxit PDF Editor and Foxit Pay. However, to use all features seamlessly, you must purchase multiple Foxit products or add-ons, which can drive up overall spend. If you have already invested in Foxit’s suite, you will benefit from eSign Genie’s PDF editing, payment collection, and on-demand notary services. However, if you are looking for a standalone contract management solution, then Signeasy will be a better fit.
Signeasy is an affordable option for businesses of all sizes with per-user plans that include unlimited envelopes, templates, and core security features, with no hidden connector fees. Its user-friendly interface is perfect for companies looking to simplify their document signing process. Additionally, Signeasy provides more reliable customer support with multiple interaction options.
If you compare user ratings on G2, Signeasy scores 4.7 out of 5 compared to eSign Genie's 4.6 out of 5. Most users prefer Signeasy for its free plan, better customer support feedback, and seamless cloud storage integrations.
The key reasons why you should consider Signeasy for your business:
- Users can start signing documents with minimal learning curves.
- Free trial and flexible pricing make it accessible for budget-conscious businesses.
- Cloud integrations enable easy access to documents.
- Well-optimized to enable signing on all mobile devices.
- Document management and multi-user collaboration features.
- Responsive and helpful customer service.
Signeasy is the best choice for fast-growing companies looking for end-to-end contract management solutions at an affordable price.
Conclusion
The best solution for your business depends on your specific needs and budget.
eSign Genie is suitable if you need secure document signing with advanced compliance. It is a viable option for large organizations seeking robust document security features and having a knowledgeable IT team to offer support.
On the other hand, Signeasy is an intuitive, cost-effective, and scalable contract management solution. With features like a minimal learning curve, flexible pricing, cloud integrations, and multi-user collaboration, Signeasy stands out as a top choice for fast-growing businesses. Its reliable customer support makes it an efficient choice.
Talk to an expert to understand how Signeasy helps you with hassle-free eSigning and contract management.
