Accelerate paperwork to improve overall service experience
Paperless facility management reduces document storage and retrieval costs by 20%. Switch to electronic signatures will aid in saving time and cost.
Improved customer delight
With electronic signatures you can ensure that paperwork doesn’t delay the workflow and clients can sign service agreements, work orders and estimates anywhere, anytime and on any device. This helps to create a smooth experience for your customers.
Reduced operational costs
A great deal of cost saving happens because there is no need to print the documents and store them physically. Moreover, with the feature of sending documents for eSignature, the field professionals save costs on multiple visits to customer sites.
The field service teams are always out visiting customer sites and interact remotely with the office supervisors. Also, in a lot of cases, service organizations outsource a part of the service delivery to third-party vendors and contractors. In an increasingly remote and distributed scenario, keeping a track of service completion and deliveries becomes difficult. Electronic signatures help in bridging this disconnect with real-time updates.
Efficient on-the-ground workforce
Electronic signatures allow for end-to-end digitized process and eliminate paper-based transactions. This leads to lesser data verification and registration work, greater clarity from the office and supervisors, fewer chances of error in forms or documents and reduced dependence of the field professionals on the office teams. The field service professionals need not spend time dealing with these hassles.
Get paid faster
Electronic signatures allow field services professionals to generate service completion reports and timesheets right on the customer’s site - which in turn leads to faster invoicing and an accelerated movement of payments as compared to the traditional paperwork back-and-forth.